We request a 24-hour notice of any cancellations or changes of appointments. To change a Monday
schedule, please notice us by noon the Friday before. A cancellation within 24 hours of a scheduled
appointment will result in a $50 fee. This fee is also applicable if we arrive and are unable to gain access
to your home on the day of your appointment

We give the teams a 1-hour arrival window due to certain things being out of our control – traffic,
weather. We ask for your patience as the teams do their best to arrive to your property on-time

We give the teams a 1-hour arrival window due to certain things being out of our control – traffic,
weather. We ask for your patience as the teams do their best to arrive to your property on-time

Payment by cash or check is due at the time of service

No, they do not. Our teams are grateful for any gratuity provided for them

We love pets and do our best to work efficiently in their presence

Yes. Just leave your fresh linens on the beds you want us to change

Yes. The team come prepared with all the necessary cleaning supplies and equipment. In case, if you
require the use of special cleaning products, we will gladly use supplies you provide